PAYMENTS & SHIPPING

Payments

We accept Visa, Mastercard or Paypal. For any enquiries regarding payment please contact us via email.

 

Postage and Handling

Cape Merchants uses Australia Post for all deliveries within Australia***

Orders are sent via registered parcel post and generally take between 2 – 7 days from the date of order depending on the destination.

*** We may use other companies for deliveries at our discretion.

 

Gift Vouchers

All gift vouchers are sent free of charge.

 

Express Post

Australia Post guarantees next business day delivery for items sent within Australia Post’s Express Post network on a business day (Monday to Friday) and which meet the Express Post service conditions

 

During the current period, Express Pots may not always meet the next business day delivery standard. 

 

Delivery – Enjoy free standard delivery on all orders over $200* This excludes bulky items such as furniture. Please contact us for a quote.

Generally, deliveries are dispatched on the same day, if they are received prior 12pm on a Monday to Saturday (Public holidays excepted).

If there is no one home to receive the parcel, Australia Post will leave a card. The parcel can then be picked up at the local post office during normal opening hours. All consignments are sent with a tracking number which will be emailed to you when your order has been dispatched.

 

International Orders

We do not ship internationally unless by agreement. Please enquire about international deliveries by emailing anna@rockvic.com.au